So many Apps were built, so many projects started, some are being used, a lot are not. Watching the development of support for refugees for a year now one can state that that the enthusiasm cooled down a bit, more mid- and longterm are needed now, which seems like a bigger challenge than the first crisis response. Maybe because the needs are more individual, maybe because they ask more from newcomers and welcomers. The question to be asked, how do modern tools for integration and support look like? How much online, how much offline tools do we need, how much individual, how much mass information and communication is needed? Who is asking those coming to us, what they need? Should we rather build apps for the welcomers? Katharina is sharing her experiences having worked with several initiatives for refugees and having found great new friends among the newcomers. With her on stage are Rafi from Gaza and Kashif from Pakistan sharing their stories and indvidual experiences coming to Germany as a refugee, being in the target group of all these online and offline offers, sharing their thougts and wishes.